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I got the ring doorbell to go perfectly.
Ring won t connect to wifi. If either or both of those functions are too slow your ring app wont be able to display the video image from your ring devices camera. I have also turned off mobile data on my iphone. I have tried to setting the chime up close to my router close to the doorbell and then also removed the doorbell and had that close to the router and chime. Ring products can only connect to channels 1 11 on a 24 ghz network.
To test your internet speed do the following. The chime wont connect to my home wifi. The connedtion has been rock solid. We found this problem with virgin media and super hub 3 and of course in the uk however it can apply to.
A network on channel 12 or 13 commonly used outside the united states does not show up on the list of available wifi networks. After buying a ring video doorbell we were very frustrated that it would not connect or even see the wi fi connection in our house. It still is not connecting to our wifi. Went out and bought the ring chime.
If you are using channel 12 or 13 consult your router guide to switch to a different channel. Bring your mobile device to the area where your ring device is installed. Base station wont connect to wifi ive had my ring alarm for about a month and have the base station in a room about 20 feet away from my wifi router.
